Legal

Terms of Service

Last updated: 2026-04-10

Welcome to ExtendMyApp.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. About Us

ExtendMyApp provides software plugins designed to extend the functionality of self-hosted platforms, including Chatwoot Community Edition.

We are an independent provider and are not affiliated with, endorsed by, or officially connected to Chatwoot or Chatwoot Inc.

2. Products and Services

Our products are digital software plugins delivered electronically.

By purchasing a license, you are granted a non-exclusive, non-transferable right to use the software according to the license terms.

3. License Usage

  • Licenses are valid per Chatwoot workspace/account.
  • Each license allows unlimited agents within that workspace.
  • Licenses are valid for a defined period (e.g., 1 year), unless otherwise stated.
  • Redistribution, resale, or sublicensing of the plugin is prohibited.

4. Payments

All payments are processed securely via third-party providers (e.g., Stripe).

By purchasing, you agree to:

  • Provide accurate billing information
  • Pay all applicable fees and taxes

Prices are subject to change at any time without prior notice.

5. Refund Policy

Due to the nature of digital products, all sales are final unless otherwise stated.

If you experience technical issues, please contact us and we will make reasonable efforts to assist.

6. Support

Support is provided via email at:

contact@extendmyapp.com

We aim to respond within a reasonable timeframe but do not guarantee specific response times.

7. Limitation of Liability

To the maximum extent permitted by law:

ExtendMyApp shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Data loss or business interruption
  • Issues arising from third-party platforms (including Chatwoot)

Use of the plugin is at your own risk.

8. Disclaimer

Our software is provided "as is" without warranties of any kind.

We do not guarantee:

  • Compatibility with all environments
  • Continuous or error-free operation

9. Termination

We reserve the right to suspend or terminate access if these terms are violated.

10. Changes to Terms

We may update these Terms at any time.

Continued use of the service constitutes acceptance of the updated Terms.

11. Contact

If you have any questions, contact us at:

contact@extendmyapp.com

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